affect transaction flow.
technology solutions provider committed to ensuring customer satisfaction across various sectors including businesses standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated Demonstrated ability to independently manage multiple initiatives and work streams effectively; Strong verbal
Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer you'll be responsible for providing high-quality customer service and technical support to our clients role involves troubleshooting technical issues, providing timely solutions, and ensuring customer satisfaction you’ll do:
frameworks.
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into opportunities for automation/integration while providing feedback towards optimization and process improvement Collaborates closely with PMO/applications management teams and provides progress updates to ensure projects industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
job card; taking photos of faulty equipment; Providing full detailed reports from technician to clients;
Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your your role is to provide professional advice and support on systems and services to clients across various various markets and services, including specialized assistance related to trading, post-trade operations do:
An independent management consulting firm specialising in banking and insurance. Through our bespoke bespoke consultancy service, we work with leading banks and insurers to transform the way these institutions projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative experience and strategic insight allows us to provide a unique service to our clients. We are always looking consultants. Performing financial analysis and providing solution orientated intelligence to stakeholders