Call Centre Consultan Mtn Jobs in South Africa - Page 4
IT / Computing / Software
- E-merge It Recruitment (88)
- Isanqa (16)
- Hi-tech Recruitment - Cape Town (13)
- Network It (9)
- Datacentrix (8)
- Mediro Ict Recruitment (8)
- Datafin It Recruitment (7)
- Alinta Tech Solutions (6)
- Communicate It (6)
- Cyberpro Consulting (6)
- Last 7 days (80)
- Last 3 days (29)
Network Engineer (entry)
Pretoria
Implement Data Centre Networks based on Cisco ACI & Nexus
- Troubleshoot Data Centre networks
share this job on whatsappSenior Server Engineer
Pretoria
Negotiable outage
Software Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
Information Security Specialist Gauteng - Centurion
MecsCenturion
Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
Sap Master Data Specialist NEW
Richards Bay
(Functional Locations, Equipment, Work Centres,
PMMPs, Cost Centres, Bill of Materials)
Field Technician
Port Elizabeth
Monthly />
- Attend to field service calls.
- Attend to workshop repair calls.
- Service, maintain update and close service calls.
- Attend to a target of 5 service calls per day subject to availability
- Attend to service calls in the Eastern Cape region.
- Attend to service calls within required SLA the service controllers with regard to service calls.
- Continually communicate with the service
Field Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Security Analyst X2
Pretoria
Negotiable Complete
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