IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre
of cloud configuration/s
QUALIFICATIONS and EXPERIENCE:
Technical department and ensure high level of customer services, this includes counter support, telephonic support installers and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and
administration Experience required: Management of Technical Services Management of Training Academy Management of Internal Solutions 10 to 15 years work experience as Tech Service Manager The following competencies are required
on AV equipment usage
Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job decisions within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities requirements, activities, and design. The IOT Services Administrator develops analysis and reporting control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct second line support communication from Nashua Service Desk Define and manage System activities Manage
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently
A strong understanding of financial platforms and data services is critical to this role.
 architecture, risk and compliance management, financial management and human resource management activities integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure