acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
suppliers 1st/2nd level support Log calls Assign priority to calls low, medium, urgent, high, critical
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
and ability. Contact Garth on garthze-merge.co.za call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities