First National Bank Call Centre Jobs in South Africa - Page 4
IT / Computing / Software
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Quality Agent Pretoria
Talentcru
South Africa
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
share this job on whatsappIt Help Desk Technician Gqeberha
Credit Solutions Services South Africa
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
It Help Desk Technician Durban
Credit Solutions Services eThekwini
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Software Support Technician Cape Town
Datafin It RecruitmentCape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational technical software related queries / problems in first line support environment. Manage customer databases certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
It Help Desk Technician Cape Town
Credit Solutions Services Cape Town Region
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
Dashboards for proactive and reaction action. Ensure a First Contact Resolution score in line with set target monthly. FCR is defined as a ticket resolved at first contact or by a single resource in under 1 hour to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official
It Helpdesk Team Leader
Edenvale
45000 Monthly team
It Support Engineer Midrand
Nexio South AfricaMidrand
ROLE PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed incident. Provide first line support for VIP's facing challenges and try and resolve on first call. Gathering Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
Cloud Administrator Menlyn Maine, Pretoria
Nj Placement ConsultingSouth Africa
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting Department of Higher Education & Training. National diploma or degree in relevant field will be an
Solutions Architect Stellenbosch, South Africa
Capital H StaffingStellenbosch
Solutions Architect to steer the evolution of our banking systems. As a Solutions Architect, you'll ensure remain scalable, efficient, and aligned with the bank's strategic goals by harnessing best coding practices and domain-driven designs. Education Grade 12 National Certificate / Vocational (Minimum) A relevant containerization Responsive design principles and mobile-first development. Browser compatibility issues and performance where every role is key in shaping the future of banking. General: Conditions of Employment: Clear criminal
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