Silica Client Service Jobs in South Africa - Page 4

Senior Service Desk Agent

 Exl

Cape Town Region

Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and

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It Service Delivery Manager

Central Johannesburg

Management, Problem Management, Change Management, Service management)Process Specific Skills:
client organizations

Service Delivery Manager

Johannesburg

 Market related

Take full responsibility for any in scope monthly service / project reviews and identify opportunities for forming virtual client teams to manage their clients account, ensuring on-time client renewals

Change And Service Integration Analyst

Gauteng

 Market related

My client in the mining sector is looking for a Change and Service Integration Analyst

6 months users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure

Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy

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Service Desk Agent

 Exl

Cape Town Region

configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:

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Field Service Engineer Bellville

 Qe Services

South Africa

My client based in Cape Town (Northern Suburbs) is currently looking for a Field Service Engineer to Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies

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Manager: Financial Services

Paarl

 800 000 Annually

Scorecard implementation
Design/introduce affordability calculators
Credit management
Customer experience
Manage risk/optimisation/acquisition
Ensure statutory compliance
Risk strategy fraud
Segmentation

Skills & Experience: <

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Consultant Financial Services Johannesburg

 Lance Maree, Bespoke Recruiter

Johannesburg

and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA talent able to perform under high pressure whilst meeting client objectives. Are looking to participate in a fast-paced

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Technical Service Manager

South Africa

ain strong relationships within the technical services team

Consultant Financial Services Johannesburg

 Lance Maree, Bespoke Recruiter

Johannesburg

 R 400000 to R 850000 pa

and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent to able to perform under high pressure whilst meeting client objectives. Are looking to participate in a fast-paced

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