assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged
Management Team, Merchants Department, Impacted Call Centre Agents.
Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence
desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
assessments and assist with managed Security Operations Centre tasks
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Databases • Physical server maintenance at Data Centres Services: • FreePBX extension management / manage Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)