the phone, or in person. Inform customers about IT products and services. Walk customers step-by-step through hardware and software. Follow up with customers to ensure satisfactory service. Communicate customer feedback
Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
A passion for IT and providing outstanding customer service is essential. Providing 3rd line technical as and when required Delivering exceptional customer service and demonstrating the ability and desire to
for client environments. Customer Service: Provide exceptional customer service, effectively communicating
more customers and is accountable for proactively driving improvement and development of service. This This role manages the customers' service level expectations and monitors, reports on, and drives service agreements with both internal and external customers and monitor service delivery teams to ensure agreed targets
Required: You will be responsible for development, customer service, management and project support BSC Qualification
presentations Provide prompt, exceptional customer service and support Expertise & Skills: Minimum
communication and negotiation skills
â Good customer service skills
â Must have drivers license
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