contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
Experience
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
of SLAs.
Why
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
Maintain accurate records of service calls, repairs, and parts inventory.
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Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.