Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release
An independent management consulting firm specialising in banking and insurance. Through our bespoke bespoke consultancy service, we work with leading banks and insurers to transform the way these institutions projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent system implementations. Design and implement management reports and dashboards. Write, read and analyse
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory Services Pty Ltd Park and will be reporting into the Techinical Manager POSITION SUMMARY: Provides desktop support for workflow for the shift • Ensure the quality of service is of the highest standard at all times • Executes report so that supervisor can update status to management • Provides telephonic basic instruction on usage
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress systems Details Resolution summary Escalation management Accurate time logging Client support Using the 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
position is to own stakeholder relationships and service delivery for commercial and technical systems within
and overall performance of regional protection services technology systems for all mining operations.
service specialists
Manage all risks relating to the protection services environment
environment.
Manage costs associated with the protection services transparently
Own a monthly, global
global service delivery review with the protection services vendors, with input from the regions
Act as
Our client is a leading international Internet Service Provider that offers amazing career opportunities
designated site Attend to surveillance installations / management of the project in the event of utilizing a sub-contractor technical aspects of the surveillance service Liaise with the Service / Technical Department with regards suppliers / providers with regards to equipment and services Installing, maintaining, repairing and updating clients)Telephonic support for clients and other Technicians Managing the operations (repairs / installations) on a
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing with staff performance, and manage their output along with KPIS Service Desk Operations: Oversee the
Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
IT MANAGER (Information Technoogy)
* MUST have IT Qualification
* MS
including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and Assessing