Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
of cloud configuration/s
a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
position is to own stakeholder relationships and service delivery for commercial and technical systems within
and overall performance of regional protection services technology systems for all mining operations.
service specialists
Manage all risks relating to the protection services environment
associated with the protection services transparently
Own a monthly, global service delivery review with the
the protection services vendors, with input from the regions
Act as the subject matter escalation
Our client is a leading international Internet Service Provider that offers amazing career opportunities EMPLOYEES TO BE ONSITE FOR THE DURATION OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving
technical aspects of the surveillance service Liaise with the Service / Technical Department with regards suppliers / providers with regards to equipment and services Installing, maintaining, repairing and updating Maintenance (housekeeping) of the designated site Training (Operators and clients)Telephonic support for
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing members through coaching, mentoring, and identifying training needs. Address performance issues and implement
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a a unique combination of data, advanced analytics, digital technology and industry expertise to help our unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal Take full responsibility for any in scope monthly service / project reviews and identify opportunities for