T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape client facing role that ensures a seamless IT Service Management, helping business growth and creating accounts from IT Service delivery perspective. IT Service Management and Delivery - Lead Service delivery Reviews
Fire, HVAC and Wet Services company seeks a Regional Project Manager to do project planning and organizing contract management, risk and quality management, and service provider management. You will be responsible for environment, experience in Fire, HVAC, and Wet Services. R4 0 000 -45 000 pm.
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee Oversee staff activities. Build/Obtain (from other Departments) training material for Support staff. As needed improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
The Services Consultant role aims to provide holistic customer champion services to clients, focusing consistently delivering a professional level of service and support. Team Support: Assist the team leader addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility approach with a focus on delivering exceptional service. Proactive attitude towards risk management and industry is advantageous Zeminwe Recruitment Services Consultant Support Workflow Development Implimentation
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
frameworks (e.g., Selenium Webdriver, DB plugins, mock services, Playwright, etc.). Contribute risk management WebDriver, DB plugins, mock services, Playwright, etc. Familiarity with web services (XML, JSON, REST, WCF) you're passionate about leveraging technology for social good and driving healthcare innovation, we invite