QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a Excellent skills in scheduling and real-time time management a must • Strong organizational skills to ensure QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a Excellent skills in scheduling and real-time time management a must • Strong organizational skills to ensure
QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a Excellent skills in scheduling and real-time time management a must • Strong organizational skills to ensure QUALIFICATIONS • 12 months minimum experience in Workforce Management • Dialer experience for outbound campaigns a Excellent skills in scheduling and real-time time management a must • Strong organizational skills to ensure
follow-ups to support requests Reinforce SLAs to manage end-user expectations Proactively identify trends
solutions clearly and professionally Reinforce SLAs to manage end-user expectations Work closely with cross-functional
solutions clearly and professionally Reinforce SLAs to manage end-user expectations Work closely with cross-functional
follow-ups to support requests Reinforce SLAs to manage end-user expectations Proactively identify trends
cross-functional teams. Knowledge of project management principles. Familiarity with relevant transport
fixing and improving application performance. Line management of Junior Developers. Preferred Qualifications:
(SaaS) company, catering to vendors of asset management solutions with their hosted software. They have
Application fault support and testing. Able to manage multiple projects and deliverables in a small team