incident response and recovery efforts, contributing to post-incident reviews and implementing preventive measures
plan- this will include newsletters, Viva Engage postings, SharePoint documentation and presentations. Design
Qualifications and experience 3 year IT related degree Post graduate qualification (advantageous) 5 years' Experience
bearing on the test strategies that the test department employs. ·Review test cases and test reports
internally with colleagues and the development department Helpdesk admin - logging and following up on
promptly. Manage inquiries and issues across departments, ensuring efficient communication and resolution
the Cloud Competence team within the R&D department. Lead the development and implementation of Cloud
communication and coordination of efforts across departments to meet business objectives. Monitoring and Optimization: should be adept at communicating with different departments, sharing your knowledge with team members, and
reports and making recommendations to clients. • Health check alerts actioned. Timekeeping : • Reception
schedules are maintained and contribute to the overall health of the system. Troubleshoot SQL Server service