Paracon IT Disaster Recovery Specialist "Calling all IT warriors Are you ready to be the architect of
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Garth on garthz e-merge .co .za or alternatively call on 011 463 3 234 to discuss this and other opportunities
Operations Reviews and also on new business growth calls with client / internal stakeholders. Business Value
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented
include: Action JIRA's and monitor CA Unicentre calls. Analyse and action remediation plans for SOD violations
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
etc (application support). Good understanding of call centre environments and equipment. Good understanding
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)