adaptability to different personality types 1 year call centre experience in the igaming sector .
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within training and support to staff Conducting handover at shift rotation Monitoring and managing network Managing Must be living in Cape Town and willing to work shifts on site At least 5 years similar experience Must
field work might be required to assist with support calls.
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
performance result for any abnormalities, logging calls and following up with service providers and regions support to staff.
performance result for any abnormalities, logging calls and following up with service providers and regions training and support to staff. Conduct hand-over at shift rotation. Monitor and manage network. Manage planned
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably