ServiceDesk calls Backup setup and monitoring Participates in providing 7-day/24 hour on-call support Essential
requests received via email or telephone as per call logging procedures. Respond to logged incidents other IT infrastructure. Support or CCTV, PABX & Call logging systems (3CX). Imaging and configuration
requests received via email or telephone as per call logging procedures.
Respond to logged incidents
infrastructure.
Support or CCTV, PABX & Call logging systems (3CX).
Imaging and configuration
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
managing specialist teams within the outsourced call centre environment 3 years' experience managing and
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
Increasing knowledge and skill when circumstances call for additional learning Candidate Requirements The
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
/>Incident Management: Efficiently handle user calls to uphold operational efficiency and user satisfaction