technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced Manage the application portfolio ensuring that quality standards are met, projects are completed according system testing and implementation Manage support calls to ensure user support and that high service levels
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
solutions being considered
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Document the solutions being considered Ensure the quality of deliverables Qualifications: Degree, Diploma complexity Advantageous: C# SSAS (they use Power BI) Call center environment In sending your CV, you confirm
implement best practices for data governance, data quality, and data security. Stay updated on industry trends ability. Contact Mpho a t mphome-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
Mentor more junior developers . Monitor code quality through peer code reviews. Lead on designs for projects. Ensure the best possible performance, quality, and responsiveness of applications
project life cycle.