customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged Requirements Diploma or Bachelors degree 6 years experience in Network Engineering Cisco CCNP Security certification essential CCNA certification is essential 3 years experience within cybersecurity domain Enterprise firewalls Network Access Control, endpoint security solutions experience is essential
years of experience managing fire systems and teams, have worked in a large corporate Data Centre, and have have experience with BMS systems. The technical skills required for this role are gas suppression, detectors
Johannesburg. The Systems Engineer must have experience in design architecture, deployment, migration administration, troubleshooting experience within the security field. Experience in Web and email security routing skills Essential - minimum 2 years working experience within cybersecurity domain with emphasis on endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
Johannesburg. The Systems Engineer must have experience in design architecture, deployment, migration administration, troubleshooting experience within the security field. Experience in Web and email security routing skills Essential - minimum 2 years working experience within cybersecurity domain with emphasis on endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
assessments and assist with managed Security Operations Centre tasks
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation routing skills Essential - minimum 2 years working experience within cybersecurity domain with emphasis on endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access, SAP - at least 3 years SAP ABAP authorisations experience is essential • Understanding of SAP objects and tier landscape is essential • SAP knowledge and experience in other SAP applications/modules preferable preferable e.g., BI/BW, Fiori, Solman • SAP GRC experience advantageous • Computer literacy MS Office • General
need to have: Bachelor of Technology Hands on experience with Technical Project Management A strong understanding technologies, networking, Data Centres, hardware, and integration Experience and a proven track record in
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically