Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. · Tasks could
required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess
acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
deployments of them. Support of Information Systems in call center environments. Systems development / specifications
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
positions visit our website www.hi-tech.co.za or Call us on 010 001-2714 and quote this advert. Please
documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation