and networking. You will meet set SLAs based on call categories and classifications. You will be responsible
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
systems, process any follow up action, perform all call resolutions related to assigned areas and ensure
systems, process any follow up action, perform all call resolutions related to assigned areas and ensure
deployments All reporting required Responding to calls logged by users Providing remote/telephonic support
documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
practical experience with IT Infrastructure (Data Centres, Networks, Servers, Storage, Middleware, Cloud
be expected to create prototypes, develop user-centred software, and advise on technical specifications
responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities include conducting