backup to supply department and ensure achievement of all internal and external needs.
do:
do:
VPN and 3G. To ensure all software onsite is licensed and report any and all abnormalities including maintenance. To ensure the neatness and tidiness of all network cabinets and install/replace network cabling System Support To provide first-level support for all commercial and production systems. To assist in the implementation To assist in the daily and weekly checks on all relevant servers and devices To provide first-level telecommunications system. ( PABX ) To assist in all commercial and production systems preventative maintenance
computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults strategy. MAIN RESPONSIBILITIES Timeous resolution of all IT related faults logged at the Helpdesk. Investigate faults logged on helpdesk. Service and maintenance of all computers (production and office) at the Business routers, switches etc). Daily plant inspection on all IT Infrastructure. Implementation of Anti-virus software update IT support documentation. Perform standby for all IT related faults after normal business hours with
person. Responsible for the efficient operation of all IT systems Provide technical support and troubleshooting items Responsible for the efficient operation of all IT systems Responsible for installation of software and telephone system for all branches Log calls to service providers for all the IT related issues Repair cameras for all branches are working Maintain all office printers and set up for the staff Ensure all internet
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
client requirements. Testing : • Release note of all changes, new functions and bugs compiled. • Request Request ticket updated according to status. • All relevant code for specific patch/release/hot fix in respective interpreted. • Possible solutions proposed. Operations : • All requests logged and assigned via RT acted on and opportunities. • Fellow colleagues considered in all aspects. • Constant monitoring of client infrastructure whereabouts at all times. • Start, finish and lunchtimes strictly adhered to. • Good timekeeping for all meetings
and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete audit resolving the call Responsible for taking ownership of all incidents that are specifically logged and therefore etc. Ensure that all IT incidents are logged, without exception Record details of all incidents, timeously reach a resolution Responsible for ensuring that all details captured into call management system are