issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
ensuring quality response
hours with a mix of remote and in-office work.
Windows OS 1st and 2nd line support Microsoft Office support Understanding of Microsoft Exchange/Server
support: o MS Office 365 o Hardware troubleshooting & upgrades o Laptop Setup o Remote support • Network
support on Microsoft Office Applications
SYSTEMS SUPPORT
working hours with a mix of remote and in-office work. Supportive and collaborative team environment. Access
hardware and software. Support Microsoft Office 365 Applications Support Windows OS. Manage Printers and consumables