with fast delivery or resolution Coach and mentor staff on subsystems of Sonata as shown by Trend analysis
resolution
end-user support Perform routine account creation for staff and students Perform routine account creation for
end-users, SME’s, project managers and senior staff members by providing input to business requirements
end-user support Perform routine account creation for staff and students Perform routine account creation for
awareness and training programs, recruit and develop staff, set performance management plans, and ensure the
the company Culture building initiatives (e.g. staff surveys etc.).
department managers. Work with application development staff to develop database architectures, coding standards department managers. Work with application development staff to develop database architectures, coding standards
company promotes active learning and encourages staff to develop their individual careers. We believe company promotes active learning and encourages staff to develop their individual careers. We believe
support when needed. Participate in regular staff meetings, staff training programs, and supervisory sessions