Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous. Main system availability, stability and performance. Assist in maintaining and troubleshooting the organizations group policies within Active Directory Assist with the basic administration and maintenance of cloud Management. Networking – DNS, DHCP, VPN, LAN, and WAN. Basic Azure Cloud knowledge. Excellent problem-solving Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous. Main
a permanent basis IT / Finance Responsibilities Assist users with day-to-day IT issues Providing end user Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational on End User Devices the end user problem management forum Ad Hoc assistance with projects and application releases if and Relevant MS Certification Basic knowledge of Active Directory and SCCM Basic knowledge of ITIL practices Anti-virus software Basic operating system knowledge Output device support Team Viewer Basic network troubleshooting
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
software problems
desktop operating systems & office software. Basic knowledge of Microsoft server 2008 or above. Knowledge technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
desktop operating systems & office software. Basic knowledge of Microsoft server 2008 or above. Knowledge technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous.
availability, stability and performance.
without deterring others from completing their work. Basic back ups and software support. Asset & Stock with Company policy. After hour support Able to assist on weekends / afterhours where needed. Always available Relevant IT Systems. Applicable legislations: Basic Conditions of Employment Act and stipulations from Information and Communications Technology Law. Basic knowledge of inverter / UPS systems. Knowledge of communication skills Good time-management Willingness to assist after hours / weekends Self-disciplined Takes initiative
guests and staff can rely on! Provide stellar assistance onsite and remotely, ensuring their technology Embark on a journey of empowerment! Assist in delivering basic training and best practices to guests Maverick: Keep the digital gears turning smoothly! Assist in performing daily tasks to maintain maximum uptime Windows and Mac desktop platforms, while assisting with basic server support and user management.
administrative support.
have a drivers license.