teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
You'll be part of a dynamic team focusing on Data Centre Networks, utilizing Cisco ACI & Nexus, and Implement Data Centre Networks based on Cisco ACI & Nexus - Troubleshoot Data Centre networks - Create
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)