Jobs in

Call Centre Consultan Mtn Jobs in South Africa - Page 4

Jobs 31-40 of 385

Network Engineer (entry)

Pretoria

Implement Data Centre Networks based on Cisco ACI & Nexus
- Troubleshoot Data Centre networks


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It Technician (sharepoint/microsoft Admin)

Johannesburg  30000

/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the


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Senior Server Engineer

Pretoria  Negotiable

outage

  • Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service
  • Managing remediation of calls within client defined SLA.
  • Ensure that no calls are over 10 working Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly Qualification
  • HP/Dell/EMC/Pure Storage Hardware Data Centre Certifications
  • Zerto Systems Engineer<


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  • Software Support Engineer Cape Town

     Datafin It RecruitmentCape Town Region

    Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding


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    Information Security Specialist Gauteng - Centurion

     MecsCenturion

    Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually


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    Sap Master Data Specialist

    Richards Bay

    (Functional Locations, Equipment, Work Centres,
    PMMPs, Cost Centres, Bill of Materials)

  • Reporting


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  • Mcse First Line Support Engineer NEW

    Midrand

    requests from varied inbound sources into the companys Call Management System.

  • Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes
  • Ensure that 98% of all calls are answered within 30seconds
  • Accountable confirm customers information
  • Update the call at least once a day with all correspondences and customer
  • Ensure that the call classification matches the call description
  • Ensure that


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  • Field Technician

    Port Elizabeth  Monthly

    />

    • Attend to field service calls.
    • Attend to workshop repair calls.
    • Service, maintain update and close service calls.
    • Attend to a target of 5 service calls per day subject to availability
    • Attend to service calls in the Eastern Cape region.
    • Attend to service calls within required SLA the service controllers with regard to service calls.
    • Continually communicate with the service


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    Field Support Engineer

    Secunda  Negotiable

    you’ll do:

    • Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
    • Asset input average contractual SLA requirements
    • All calls which can be resolved remotely is redirected back team.
    • Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
    • Call Ageing - Ensure


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    Field Support Engineer

    Sandton  Negotiable

    you’ll do:

    • Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
    • Asset input average contractual SLA requirements
    • All calls which can be resolved remotely is redirected back team.
    • Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
    • Call Ageing - Ensure


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    Average Annual Salary

    for Call Centre Consultan Mtn jobs in South Africa
    R 508,615

    No. of Jobs added in the last week

    for this search.
    75