l>
Why professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure
equivalent job experience would be advantageous.
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
initiative
Qualifications and Experience:
A+, N+ certification or
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively Qualifications and Experience: A, N certification or any other related qualification Two years' experience in an IT
/>- Python scripting Experience
- Routing
- IPv6 experience
- ACI Troubleshooting
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- Bachelor
or Equivalent Experience
- 3 years experience in Cisco ACI
- 5 years experience in IT Networking
Networking
- 10 years of experience in IT Infrastructure and Operations.
WHAT WILL BE YOUR
Operate Data Centre Networks based on Cisco ACI & Nexus
- Troubleshooting of Data Centre network
work and overall performance of regional IM data centre (DC) technology systems.
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
client expectations & the overall client experience through SLA compliance in incident resolution to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager the success in this role. Objective 1: Client Experience Key Results: Show consistent effort and initiative Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged logged to Service Desk Objective 3: Client Experience Key Results : Manage MTT Response for the Service desk
You Will Need to land an interview: 5 years' experience working with front-end technologies such as HTML5 Strong knowledge of Vue.js and its ecosystem Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. Are You Qualified? Relevant Science, or similar) 5 years' experience with C# development 5 years' experience with Angular or/and Vue.js negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011
9K Exposure - Python scripting Experience - Routing - IPv6 experience - ACI Troubleshooting - Creation QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - Bachelor / Master of Science or Equivalent Experience - 3 years' years' experience in Cisco ACI - 5 years' experience in IT Networking - 10 years of experience in IT Infrastructure Operate Data Centre Networks based on Cisco ACI & Nexus - Troubleshooting of Data Centre network. - Collaborate and partake in CoE and CoP for Data Centres