base in your region, using various skills, cold calling, contacts, telephonic etc Focus on the expansion
order to meet project deadlines. This position calls for a high-energy, self-driven, structured, and
to the environment
the Help Desk to record, accept or resolve all IT calls that has been logged. Troubleshooting and diagnosing
and external stakeholders through email, recorded calls and in person. Ensure process governance and quality
the Help Desk to record, accept or resolve all IT calls that has been logged. Troubleshooting and diagnosing
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving
follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented