Call Centre Assessment Interview Jobs in South Africa - Page 5
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IT / Computing / Software
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Approver Durban
Spar Group
Durban
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties and identify continuous improvement requirements. Assess value of MD from user input (e.g. ratings, reviews Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly enable us to facilitate your application and /or assess your suitability for the advertised position. This
share this job on whatsappReal Time Analyst Parow East
The Foschini GroupSouth Africa
employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Analyst is accountable to interpret, analyze and assess the workforce processes and metrics for Operations Monitoring incident logging and product support calls and managing background jobs (adding/creating jobs Business Process Modeling (BPM) Enterprise Readiness Assessment Perform Gap Analysis Human resources systems employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce
Wfm Real Time Analyst
The Foschini GroupSouth Africa
employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Analyst is accountable to interpret, analyze and assess the workforce processes and metrics for Operations Monitoring incident logging and product support calls and managing background jobs (adding/creating jobs Business Process Modeling (BPM) Enterprise Readiness Assessment Perform Gap Analysis Human resources systems employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce
It & Systems Administrator; Desktop Support; Facilities
Johannesburg
Monthly
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
Assistant Manager Cape Town
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Systems Team Lead Randpark, Randburg
Sb Partners Pty Ltd Skills BureauSouth Africa
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
Onsite Support Technician
Johannesburg
- Assisting clients through monthly call reporting.
- Client Liaison: Communicating clients to comprehend their IT system requirements, assessed through customer feedback.
- Customer Service sustaining client relationships for repeated business, assessed through customer feedback.
- Understanding aligning all documentation with company standards, assessed during management reviews.
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
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