Duties
Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day, for up to 5 days a week (you can choose your days, they don't have to be weekdays and your time can extend beyond the 5 days a week.)We prefer that customers are not call
Salesforce Administration
- Desktop and Hardware Support
- Network Administration
- QMS
- Supporting standard end user applications
- Supporting printers and print services
- Cloud Service Support
- Ability to perform basic repairs on laptops
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, 7, 8, 10 • Microsoft Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics
and software
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
Technology
candidate will be required to provide IT support
Provide support in Hardware and Software i.e installing
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
seeking a highly skilled and experienced SAP B1 Support Consultant to join their team full time and onsite role. Key Responsibilities: Provide day-to-day support for SAP B1 users, addressing technical issues and and maintain SAP B1 queries using SAP HANA to support business reporting and analysis needs. Work closely specific SAP B1 requirements and provide tailored support and solutions. Conduct regular system audits and and post-go-live support. Create and maintain comprehensive documentation of support processes, system
Leading financial company seeks an experienced IT Support Specialist for a contract role based in Cape Town 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through