Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
when required. Scheduling the technicians for the day. Ensuring technicians have the relevant parts and
motivated Service Administrator Customer Telephone Support Fields incoming internal and external telephonic Open and close work orders as directed updating technician comments and feedback Keep clients updated on
targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure
targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure
also a bonus. Position will be shadowing our technicians and tracking clerks and aiding them in their
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
of contract Arrange installations Liaise with Technicians Manage deliver and installations dates Ensure
medicals – Workshop, Office staff and infield technicians Record all Training and submit records to HR person's company wide Provide admin assistance and support to the HSSE officer (where available) and Compliance