Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
correspondence, reports, and presentations. Handle incoming calls, emails, and other communications in a professional
and negotiating quotations from suppliers Drafting call sheets Booking crew, equipment, travel, catering
customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
voice at the end of the line, handling incoming calls and routing them to the right team member. Plan
courteous, kind and friendly manner; – Handle incoming calls (landline and cell phone); – Manage business email
assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner