phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
their site in Cape Town. ▪ Answering overflow of calls from the switchboard. ▪ Standing in for reception
their site in Cape Town. ▪ Answering overflow of calls from the switchboard. ▪ Standing in for reception
outputs (amongst other duties): Answering overflow of calls from the switchboard Standing-in for reception during
reception area Answering, screening, and forwarding calls in a timeous and professional manner Dealing with