Maintaining files and documentation. Answering phone calls. Taking and delivering/forwarding messages. Keeping
Maintaining files and documentation. Answering phone calls. Taking and delivering/forwarding messages. Keeping
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
Handle incoming and outgoing mail, emails, and phone calls - Provide exceptional customer service - Perform
order status and POD's Answer and direct phone calls for warehouse staff Up-to-date knowledge of latest
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
arrangements. Handling correspondence, emails and phone calls on behalf of the CEO. Assisting in the preparation
arrangements. Handling correspondence, emails and phone calls on behalf of the CEO. Assisting in the preparation