compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service
all tasks associated with the contact centre, from call management to response reaction and measurement packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible breakdown/panic/call me from inception to conclusion • Monitoring and control of breakdowns, panics and call me's
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
and maintain the Directors diary and phone calls. Screen calls, highlight urgent correspondence and print requirements. Filter general information, queries, phone calls and invitations to the Director by redirecting or
and maintain the Directors diary and phone calls. Screen calls, highlight urgent correspondence and print requirements. Filter general information, queries, phone calls and invitations to the Director by redirecting or
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and office
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and office
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers