the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
dictation, secretarial and data capturing experience. (Multi speaker typing) Must have excellent typing skills
dictation, secretarial and data capturing experience. (Multi speaker typing) Must have excellent typing skills
and execute instructions. Attention to detail. Multi-tasking, good organisational and time-management
and execute instructions. Attention to detail. Multi-tasking, good organisational and time-management
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure