orders in the CRM, delivery of the services, and handover of the services Additional to these roles you will received Ensure all contracts for services are captured correctly in the CRM and within the business account creations and linking to SAGE are done correctly and efficiently Ensure receipt of accurate contracts all processes and steps up until handover of service Service Delivery: Oversee a variety of tasks, such external persons and efficiently handing over services for billing Update each order in the CRM on a
ensure the daily responsibilities of the BIDS Department are maintained at the highest level and ensure with: Internal – the various service departments within Excellerate Services and Group level External –
ensure the daily responsibilities of the BIDS Department are maintained at the highest level and ensure with: Internal – the various service departments within Excellerate Services and Group level External –
outbound & invoicing (ensure invoicing is correct first time)
• Timeous capturing and booking
Kaizen Implementation
• Liaise with internal departments to ensure smooth process flow of all business
reports
appropriate goods and services based on price, quality, delivery times and services support. Essential Requirements: reports Forecasting likely levels of demand for services, products and/or component parts to be used in suppliers, manufacturers, relevant internal departments and customers. Developing purchasing policies increases etc. Checking costs, quality and levels of service. Monitor stock levels to maximize business efficiency
appropriate goods and services based on price, quality, delivery times and services support. Essential Requirements: reports Forecasting likely levels of demand for services, products and/or component parts to be used in suppliers, manufacturers, relevant internal departments and customers. Developing purchasing policies increases etc. Checking costs, quality and levels of service. Monitor stock levels to maximize business efficiency
to maximise revenue. Provide excellent customer service by addressing guest enquiries and concerns promptly preferences, dietary restrictions, or additional services. Maintain a friendly and helpful demeanor to create impression of the hotel. Liaise with other hotel departments to coordinate special requests or arrangements revenue by upselling room upgrades, additional services, or packages whenever possible. Monitor room availability
to maximise revenue. Provide excellent customer service by addressing guest enquiries and concerns promptly preferences, dietary restrictions, or additional services. Maintain a friendly and helpful demeanor to create impression of the hotel. Liaise with other hotel departments to coordinate special requests or arrangements revenue by upselling room upgrades, additional services, or packages whenever possible. Monitor room availability
maximise revenue.