We are seeking a highly organised and customer-focused Sales Support Administrator to supply support Production Planner on key product requirements Resolve customer queries and prepare credits where required Provide preferred Experience working in a service industry dealing with customers Excellent organizational and multitasking
JOB PURPOSE Servicing of customers and business partners through handling administration of all vehicles and making it easily accessible to our internal customers. Operations Management and Compliance Carry out conduct. Client & Customer Management (External) Respond professionally to customer complaints and queries queries within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving achieve first contact resolution. Client & Customer Management (Internal) Help manage internal client
duties Computer Literate Order office supplies Customer service Booking meetings and scheduling Invoicing
duties Computer Literate Order office supplies Customer service Booking meetings and scheduling Invoicing
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with
as required from time to time. Customer Interaction : Ensure customers are received in a friendly and and welcoming manor. Offer refreshments to customers. Shared Reception Duties: Backup for reception as and processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS years office administration experience Must be Customer Service Orientated. Ability to communicate with people
departments within the company. Sales Assist customers with quotations, order acknowledgements, product up on the status of quotations and orders with customers by managing and monitoring back-order reports case reports to ensure sales representatives and customers are updated on support activities. Monitoring providing feedback to the sales team regarding customer training status. Finance and Logistics Continuous Financial Department on the financial status of customer accounts. Managing and monitoring of weekly replenishment
departments within the company. Sales Assist customers with quotations, order acknowledgements, product up on the status of quotations and orders with customers by managing and monitoring back-order reports case reports to ensure sales representatives and customers are updated on support activities. Monitoring providing feedback to the sales team regarding customer training status. Finance and Logistics Continuous Financial Department on the financial status of customer accounts. Managing and monitoring of weekly replenishment
continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal internal structures.of customer orders and enquiries efficiently by ensuring that correct products are