follow up on outcomes as per the agreed turnaround time Liaise with complainant during and after the investigation Complaints register Investigations within turnaround time dependent on nature of query / complaint and urgency registration details of establishments Timely issuing of compliance orders Timely delivery of arbitration awards Management and the Exemption Body within the required time frames. 4. Staff Supervision Deliverables: Participate Problem solving and root cause analysis Planning Time management Reporting Behaviours: Assertive Judgement
be advantageous Ability to multi-task and manages time effectively and adapt quickly to changing priorities
be advantageous Ability to multi-task and manages time effectively and adapt quickly to changing priorities
answering the phone and replying to emails in a timely manner.
operation of the office. Excellent organizational and time-management skills. Strong verbal and written communication
operation of the office. Excellent organizational and time-management skills. Strong verbal and written communication
requests as necessary. Tracking orders and ensuring timely delivery of goods and services. Resolving issues
requests as necessary. Tracking orders and ensuring timely delivery of goods and services. Resolving issues
progress according to client specifications
will be expected to travel and sleep out from time to time. The selection process may include practical