Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and At least 5 years' experience in a debt collection call center with minimum 2 years leadership experience
Job Description:
KEY PERFORMANCE AREAS:
key functions:
representatives/Transporters/Depots or handling agents/SAAFF etc.)
Involvement in procuring and acquiring
include
Proven experience as front desk representative, agent or relevant position Familiarity with office machines