upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
appointments, and events.
Customer Service Agent, Midrand, Johannesburg. Company Name: Industrial Web Technologies. A Contract for an Administrator/Customer Service Agent required for the handling of customers and administration of bonus. The position entails taking calls from customers and making changes to websites via an admin system the required skills. Must be open-minded, customer service oriented, focused on details and pedantic
internal and external customers are satisfied with the Training Department Service delivery. Logistical Make and confirm all logistical arrangements with service providers prior to commencement of training. Budget
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per
prices for parts if required
Follow up with customers on quotes sent and not yet accepted
Technical
reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
if no response/feedback received
Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
We are looking to recruit a Mail Service Assistant to work within our Group Facilities department. The Dry Cleaning Accept and Document Payment for the service. Liaise with the Dry Cleaning collections team equipment and software relating to the mailroom Customer Service experience Good understanding of SLA's and dealing with customers Must be able to work competently under pressure Must be service oriented. Must
administrator's/owner's/manager's within the service centre's we will reduce LTP (Long Term Pending) Pending) orders (automatically speeding up service).
     - Support in rolling out of SSA Standard overall improvement on Service Levels and Customer experience in turn increase Customer Satisfaction.
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/>- 2 to 5 years SAMSUNG products , process and service experience .
- Deep understanding of the SSA
relationships.
Customer Service Orientation: Proactively developing customer relationships by making
understand the customer (both internal and external); anticipating and providing solutions to customer needs;
needs; giving high priority to customer satisfaction.
Flexibility: Able to adapt to constantly changing