messages and matters that arise on a daily basis. Assist with phone, email or sms patients with feedback feedback from doctor regarding messages left. Assist with managing the diary – booking patient appointments communicate billing policy to all new patients. Assist with preparing all files for following day's appointments communicate time delays to manage client expectations. Assist with checking that all patient details on file information accurately on system for new patients. Assist with contacting other doctors to obtain notes and
solutions.
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
This includes offering a friendly greeting, assisting with sign-in procedures, and notifying the relevant relevant parties of the visitor''s arrival. Must assist visitors and employees with general inquiries and calls, and appointments. Administrative Support: Assist with various administrative tasks, such as photocopying
This includes offering a friendly greeting, assisting with sign-in procedures, and notifying the relevant relevant parties of the visitor''s arrival. Must assist visitors and employees with general inquiries and calls, and appointments. Administrative Support: Assist with various administrative tasks, such as photocopying
claims; Review all warranty claim submissions; Assist with warranty training; Monitor rejection rates
Performance Areas include:
job cards Booking out of parts Stock taking. Assisting workshop foreman occasionally General admin Ad
job cards Booking out of parts Stock taking. Assisting workshop foreman occasionally General admin Ad
procedures and Business Rules.