team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
members
Office admins Safety representatives Receptionists Ticket sellers General workers REQUIREMENTS Valid driver’s receptionist position, Grade 10-12 or equivalent for ticket seller and general worker position and 2years as
media
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
accommodation, subsistence & travel allowances and airlines • Use of approved booking channels • Traveller