phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries
Correspondence: Manage emails, phone calls, and appointments efficiently, maintaining professional
area
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
reception area Answering, screening, and forwarding calls in a timeous and professional manner Dealing with
reception area Answering, screening, and forwarding calls in a timeous and professional manner Dealing with
when required. Receive, screen and direct incoming calls, when required. Compose and / or edit correspondence
when required. Receive, screen and direct incoming calls, when required. Compose and / or edit correspondence
service. Administrative Support: Handle incoming calls, emails, and inquiries with professionalism and