seconds of call received
All calls for Senior Management must be screened thoroughly before calls are
Irate clients: assist irate and unhappy customers/service providers in a calm, confident and understanding
unhappy customer must be forwarded to the COO. If the COO is not available, forward the call to any other
Message must reflect caller name, date and time of call, and short message regarding the callers requirements
receptionist
Ability to help irate and difficult customers
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred transferred Irate clients: assist irate and unhappy customers/service providers in a calm, confident and understanding unhappy customer must be forwarded to the COO. If the COO is not available, forward the call to any other Message must reflect caller name, date and time of call, and short message regarding the caller's requirements receptionist Ability to help irate and difficult customers Salary: R4 700 pm
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred transferred Irate clients: assist irate and unhappy customers/service providers in a calm, confident and understanding unhappy customer must be forwarded to the COO. If the COO is not available, forward the call to any other Message must reflect caller name, date and time of call, and short message regarding the caller's requirements receptionist Ability to help irate and difficult customers Salary: R4 700 pm
front desk operations by welcoming clients and customers and handling all administrative duties. As the smooth running of the office, while providing a customer-centric experience for clients and visitors. Requirements presentable. Answering, screening and forwarding incoming calls. Responding to emails and messages promptly and
Responsibilities:
JOB REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of
and filing the files
tidy and make coffee Answer phone calls, screen calls, forward calls Schedule meetings and support visitors
tidy and make coffee Answer phone calls, screen calls, forward calls Schedule meetings and support visitors