beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Your qualifications:
- Grade 12 (Essential)
- Relevant tertiary qualification; a medical degree preferable
Your Outputs (include but is not limited to):
- Evaluate claims forms and supporting documentation in preparation of making an paymen
REQUIREMENTS
living in Gauteng) as a SACPCMP registered HSE Consultant/Auditor HS documentary reviews and other OHS
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
correspondence and redirecting phone calls. As a customer service consultant, you will be acting as the front office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration