exceptional customer service. Administrative Support: Handle incoming calls, emails, and inquiries with professionalism
departments to ensure procurement needs are met. • Handling international shipping, freight forwarding, and
departments to ensure procurement needs are met. • Handling international shipping, freight forwarding, and
excellent communication skills, and the ability to handle sensitive information with discretion are key attributes
excellent communication skills, and the ability to handle sensitive information with discretion are key attributes
expected for specific projects General admin: Handling the administrative requirements of orders Assist
client relationship to ensure quality services Handle incidents and complaints Stay updated on operational
pressure. Excellent telephone manner. Ability to handle customer complaints if required in a professional
client relationship to ensure quality services Handle incidents and complaints Stay updated on operational
customer of expected delivery date Follow up on orders Handle complaints about unfulfilled orders / queries /