that all returns and processes are dispatched correctly and timeously Ensure postage returned is documented auction day Assist with client queries and direct to correct staff member and relay messages Assist Small claims Divorce and CCMA clients - Information and feedback, service fees and receipts Assist clients with complaints complaints and escalate to manager Communicate urgent service and special instructions to registrations Receive independently Strong attention to detail and customer service Ability to learn quickly and adapt easily to changing
provide our clients with outstanding customer service and support. As the ‘face’ of our company, the Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize and forward emails. Track
customers are satisfied with the Training Department Service delivery.Logistical communication
pricing for day tours and transfers.
TOUR timely payments to suppliers.
CANCELLATIONS cancellation policies and travel laws.
SERVICE DELIVERY / CUSTOMER SERVICE
the day-to-day running of the JHB Inspectorate Department in the guidance, monitoring, assessing and enforcement assessments, and referrals of disputes-to-Disputes Department Measures: Number of inspections conducted within Provident fund Adjudicator claims are collated and correctly registered on the Complaints Register with the complaints and other matters submitted to the Disputes Department Verify, capture and sign off on registration Dispute Resolutions Officer/Dispute Resolutions department Attend arbitration hearings to present Council's
inconsistencies, or missing information. Make necessary corrections and validations to ensure data accuracy. Document management, underwriters, or other relevant departments. Communication: Collaborate with other team members
inconsistencies, or missing information. Make necessary corrections and validations to ensure data accuracy. Document management, underwriters, or other relevant departments. Communication: Collaborate with other team members
the correct training and efficiencies are achieved by the team members assigned by the department. Building
focus will be on clients who require expedited services. This role requires an understanding of estate and broker interaction Collaborate with other departments e.g. TAC Prioritise and manage cases while working
customers are satisfied with the Training Department Service delivery. Logistical communication Communicate Make and confirm all logistical arrangements with service providers prior to commencement of training. Budget excel spreadsheet and submitted to the finance department on time for payment of all suppliers. Ensure all expenditure is planned and approved in the department budget. Training plan Ensure that all training