fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
/>
or digital strategist. As an integrated agency servicing established retail brands, candidates are able advocacy – promote brand values, products and services while maintaining a consistent brand voice and improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability
dedicated to providing our customers with high-quality products and exceptional service. We are seeking talented marketing strategies to promote our products and services. Coordinate marketing campaigns across various and when required. Maintain relationships with customers and partners to ensure brand loyalty. Stay up
dedicated to providing our customers with high-quality products and exceptional service. We are seeking talented marketing strategies to promote our products and services. Coordinate marketing campaigns across various and when required. Maintain relationships with customers and partners to ensure brand loyalty. Stay up
and content that drive audience resonance, drive customer acquisition through leads, drive innovation within African target market, a thirst for knowledge and customer understanding, exceptional leadership skills,
Construction, Property, Hospitality, Energy, Financial services Sectors and Technology industries. We seek a vibrant coordination for customers. Perform analysis from questionnaires to understand customer needs. Contribute activities. Find new innovative ways to market products/services. Prepare and present reports accurately as and relationships with clients to ensure exceptional service. Possess in-depth product knowledge and be able
negotiation, establishment, and maintenance of excellent service levels by planning and buying managers. Deal with with top customers and adhere to call cycle
the leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify marketing operations risks Ensure all marketing service providers comply with client's quality standards value proposition to its stakeholders (Doctors, Customers, patients) in collaboration with other marketing